Effective Date: July 4, 2026 | Last Updated: July 4, 2026
Digital Triangle ("we", "us", "our") is a performance marketing and AI growth agency. This Privacy Policy explains how we collect, use, store, and protect information when you visit thedigitaltriangle.com or engage with us through any of our contact channels. By using this website, you consent to the practices described here.
1. Who We Are
Digital Triangle is a marketing technology company that delivers AI-powered growth systems for brands — spanning performance advertising, organic SEO & AEO, AI creative production, content strategy, B2B demand generation, and CRM automation. Our registered correspondence address is available on request at team@digitaltriangle.in.
2. Information We Collect
We collect information only when you actively provide it to us or when it is necessary to serve this website to you.
Information You Provide
- Contact & Inquiry Forms: When you fill out the contact form, request a free growth audit, or book a consultation, we collect your name, email address, phone number, company name, website URL, approximate marketing budget, selected services of interest, business goals, and any message you include. This information is stored securely to allow us to respond to your inquiry and assess fit.
- Newsletter Subscription: If you subscribe to our newsletter, we collect your email address solely to send you marketing insights, campaign case studies, and company updates. You can unsubscribe at any time via the link in any email we send you.
Information Collected Automatically
- Page Views & Access Logs: Our servers automatically log the pages you visit, the time and date of your visit, your browser type, operating system, referring URL, and approximate geographic region (derived from IP address). We use this to understand how our website performs and to improve content.
- Cookies & Similar Technologies: We use cookies to maintain session state and to understand website usage. Please refer to our Cookie Policy for full details.
We do not collect payment card data, government identification numbers, or any sensitive personal information through this website.
3. How We Use Your Information
- To respond to inquiries — we use your contact form submission to evaluate your marketing needs and send you a response or schedule a conversation.
- To deliver the newsletter — we send periodic marketing and industry content to subscribers who have opted in.
- To improve our website — aggregated page view data helps us understand which content is valuable and where visitors encounter friction.
- To fulfil legal obligations — if required by applicable Indian law, we may process or disclose your data to comply with government or regulatory orders.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. Lawful Basis for Processing
We process personal data under the following grounds recognised by the Digital Personal Data Protection Act, 2023 (DPDP Act) and the Information Technology Act, 2000:
- Consent — you provide explicit consent when submitting a contact form or subscribing to our newsletter.
- Legitimate Interest — we have a legitimate business interest in understanding website performance via anonymised analytics logs.
- Legal Obligation — where disclosure is required by Indian law, regulation, or court order.
5. Third-Party Services We Use
We use a limited set of trusted third-party services to operate this website. Each acts as a data processor on our behalf and is bound by appropriate data processing agreements.
- Supabase (Supabase Inc.) — Cloud-hosted PostgreSQL database. All form submissions, subscriber records, and page data are stored in Supabase. Data is stored in AWS ap-southeast-2 (Singapore region). Privacy Policy.
- Resend (Resend Inc.) — Transactional email delivery. When you contact us or subscribe, any automated email responses are routed through Resend. We do not share your data with Resend beyond what is necessary for delivery. Privacy Policy.
- Hostinger (Hostinger International UAB) — Web hosting infrastructure. Your browser connects to Hostinger servers to receive this website. Hostinger may process standard HTTP access logs. Privacy Policy.
If we add additional third-party integrations that affect how your data is processed, we will update this policy and, where required by law, seek fresh consent.
6. Data Retention
- Lead / inquiry data — retained for up to 3 years to track engagement history and fulfil service obligations, unless you request earlier deletion.
- Newsletter subscriber records — retained until you unsubscribe. After unsubscription, your email is removed within 30 days.
- Access logs — retained for up to 90 days and then automatically purged.
7. Your Rights Under the DPDP Act 2023
As a data principal under India's Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to Access — request a summary of personal data we hold about you.
- Right to Correction — request correction of inaccurate or incomplete data.
- Right to Erasure — request deletion of your personal data, subject to our legal retention obligations.
- Right to Grievance Redressal — raise a complaint with us if you believe your data has been mishandled. We will respond within 30 days.
- Right to Nominate — nominate another person to exercise these rights on your behalf in the event of your incapacity.
To exercise any of these rights, email us at team@digitaltriangle.in with the subject line "Data Privacy Request". We will acknowledge your request within 72 hours and respond substantively within 30 days.
8. Data Security
We use industry-standard safeguards: encrypted database connections (TLS), bcrypt password hashing, role-based access controls, and access restricted to authorised personnel only. No transmission over the internet is 100% secure, so while we take every reasonable measure, we cannot guarantee absolute security.
9. Children's Data
This website is not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has submitted data through our website, contact us immediately at team@digitaltriangle.in and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy as our services evolve or as legal requirements change. Material changes will be indicated by a revised "Last Updated" date at the top. We encourage you to review this page periodically. Continued use of the website after a change constitutes acceptance of the updated policy.
11. Contact Us
For any privacy-related questions, requests, or complaints:
We aim to respond to all privacy-related correspondence within 3 business days.